Shipping policy

Shipping Policy

Processing Time

All orders are processed within 3–10 business days after payment is received.

For custom and personalized products, production begins only after the design has been approved by the customer.

Shipping Time

Estimated delivery times:

- United States: 5–12 business days
- Europe: 4–10 business days
- United Kingdom: 4–8 business days
- Canada: 7–14 business days
- Australia: 7–14 business days
- Other countries: 7–21 business days

Please note that delivery times are estimates and may vary due to customs procedures, local postal services, weather conditions, and peak seasons.

Shipping Carriers

We use trusted international shipping carriers such as DHL, UPS, FedEx, and national postal services depending on the destination country.

Tracking Information

Once your order has been shipped, you will receive a tracking number by email.

Customs Duties and Taxes

International orders may be subject to customs duties, import taxes, and other fees imposed by the destination country.

These charges are the responsibility of the customer.

Delays

We are not responsible for shipping delays caused by customs clearance, carrier issues, weather conditions, or other circumstances beyond our control.

Incorrect Shipping Address

Please make sure your shipping address is correct before placing your order.

We are not responsible for orders shipped to incorrectly provided addresses.

Lost or Damaged Packages

If your order is lost, damaged, or arrives with any issues, please contact us within 7 days of delivery at:

twopixelgallery@gmail.com

Custom and Personalized Products

Because our custom products are made specifically for each customer, processing times may vary depending on design approval and production requirements.

Contact

If you have any questions about shipping, please contact us at:

twopixelgallery@gmail.com